New $1.7B NJ Turnpike contract to operate E-ZPass program is awash in controversy

March 14, 2025

China, transparency, bidding, Conduent, TransCore — these are the recurring buzzwords around a lucrative — and controversial — new $1.7 billion contract to operate the New Jersey Turnpike Authority’s E-ZPass program.

At issue is a disputed bid process over the company chosen to handle the Turnpike Authority’s 60 million E-ZPass transactions each year on the New Jersey Turnpike and Garden State Parkway, and on toll roads overseen by six other agencies around the state.

This is among the largest contracts awarded in Turnpike Authority history and involves hiring the company best equipped to manage the E-ZPass program, customer service, toll payments and other administrative services, including securing private motorist data and information…

Companies winning contracts with state agencies are required to provide disclosure forms showing ownership structures for those with a 10% stake or higher, said Marc Pfeiffer, a senior policy fellow and faculty researcher at Rutgers University’s Center for Urban Policy Research.

When these forms are not filled out properly, “that is considered to be a fatal flaw in the bid,” Pfeiffer said.

app.com, March 14, 2025

Recent Posts

Mi Shih Recognized with GPEIG Best Journal Article Award

Mi Shih, Ph.D., Associate Professor and director of the Urban Planning and Policy Development Program, was recognized with the Global Planning Educators’ Interest Group’s (GPEIG) 2025 award for the best journal article. The award honors outstanding, peer-reviewed...

Building Capacity to Support New Jersey Autism Professionals

Building Capacity to Support New Jersey Autism Professionals: A Workforce Study and Multi-state Comparative Landscape of Policies and Practices Daniel Rosario, Josephine O’Grady, Lily McFarland, Peter Walter, Ryne Kremer, Sean Nguyen, and Wun-cian Lin for Autism New...

Dr. Rushing Talks About AI for Sickle Cell and Beyond

Dr. Melinda Rushing recently appeared on the podcast Zora Talks. In this podcast, Dr. Rushing breaks down what sickle cell really is, why it disproportionately affects people of color, and how her team is developing a new approach called Clinically Guided AI to...

NJSPL: Increasing Enrollment of Paid Family Leave

The Increasing Enrollment of Paid Family Leave for Parents in the U.S. Over the past 10 years, many U.S. states have implemented mandatory paid family leave policies to help address the lack of such policy on the national level. In this post, we examine how paid...